Terms & Conditions

1. OVERVIEW

These Terms of Use form a legally binding contract between ROOMEAZE ACCOMMODATION INC. Operating As “SpacesShared” ("we" or "us") and the people and companies (“Users” or “you”) that access and use our website located at SpacesShared.ca www.spacesshared.ca or any related website or mobile platform controlled by us, and all services, content and products provided through our website and any other software application we operate (collectively, the "Website").

It is very important that you read and fully understand these Terms of Use before using the Website and accessing the services. By agreeing to these Terms of Use and using the Website, you are entering into a legally binding contract which will impact your rights.

By accessing any part of the Website, you agree to be bound by these Terms of Use. You are also confirming that you have read and fully understood these Terms of Use. If you do not agree to or understand all of these Terms of Use, then you may not access the Website or use any services available on the Website.

These Terms of Use should be read in conjunction with the Privacy Policy and any other rules, guidelines, or policies posted on the Website.

2. SERVICES AVAILABLE ON THE WEBSITE

Without restriction, we generally offer the following services through the Website: We provide a platform that allows guests to match to hosts, communicate with each other, verify their identities, enter agreements, and make payments.(the “Services”) By using the Website, you are confirming that you have determined that the Services are appropriate for your needs. We do not guarantee that these Services meet your needs or that they are suitable for your specific purposes.

In the course of providing the Services we may make available to you certain home-share agreement templates. Such templates are provided to you for information purposes only and are not intended as legal advice or as a substitute for the particularized advice of your own counsel. The templates could include inaccuracies or typographical errors. and are not guaranteed to be correct, complete, or up‐to‐date. Anyone seeking specific legal advice or assistance should retain an attorney.

All homeshare agreements entered into between you and other users of the Website are specific to the parties entering into such agreement. We are not a party to any such home-share agreement and as such are neither liable under such agreement or are able or entitled to enforce any terms of the agreement against any other user of the Website. You are encouraged to seek legal advice before you enter into any home-share agreement to ensure you understand the terms and your rights and obligations under the agreement. We will not incur any liability in respect of your failure to seek independent legal advice.

As part of the Service, we will facilitate basic conflict resolution resources in respect to conflicts arising out of homeshare arrangements facilitated through the Website. If requested we will work with you and another user of the Website with whom you have entered into a homeshare agreement with to assist you to resolve issues arising from the homeshare. In providing such facilitation we are a neutral party and do not represent either side in the dispute. We make no guarantees with regards to our ability to resolve any dispute and provide no promise of resolution.

At our option and from time to time, we may modify any of the Services (for example, to provide new or different features or workflow, maintain compatibility with existing or emerging standards or comply with regulatory requirements) provided, however, that the functionality of any Purchased Service will not be materially decreased from the functionality available at the time you purchased the Purchased Service.

We will use commercially reasonable efforts to make the online Services available 7 days per week, 24 hours per day, except for (i) planned downtime for maintenance and service upgrades and (ii) any unavailability caused by circumstances beyond our reasonable control including Internet or cloud infrastructure service provider failures or delays, denial of service attacks, natural or man-made disasters, floods, fires, civil unrest, acts of terror, labour problems or acts of government. Where possible we will give advance notice of when we intend to suspend or limit use for maintenance and upgrades. Account access to the online Services may be restricted after a 6 month dormancy period.

3. YOUR ACCOUNT

In order to fully use the Website, you will be required to create an account. Information submitted by you in order to create an account will be subject to our Privacy Policy, which is available for review on the Website, and which you are required to approve before creating an account. The Privacy Policy also dictates how to terminate your account and how you can have your personal identifying information deleted from our servers. The terms governing the features and capabilities of your account and the related fees can be found on the Website.

4. OWNERSHIP OF YOUR FILES

When you choose to upload documents or data (including any images or text), we do not review or pre-screen the contents of electronic data uploaded or posted to the Website (“Content”) and we Claim no intellectual property rights with respect to the Content. You grant to us a non-exclusive, royalty-free right to use the Content for the sole purpose of performing our obligations under these Terms of Use. Such rights shall include permission for us to generate and publish aggregate, anonymized reports on system usage and Content trends.

5. PAYMENT PROCEDURES

Payments for services or products available on the Website will be charged to you in accordance with the policies, procedures, and timelines posted on the relevant sections of the Website.

  • By purchasing a Service, you agree to pay the Fees for the Service plus all applicable taxes chargeable in your jurisdiction such as sales, use and value-added taxes. Where we do not assess and collect an applicable tax from you, you must self-assess and remit taxes according to the laws of your jurisdiction.
  • Certain Services may only be purchased by means of the online payment methods offered from time to time on our Website.
  • All initial and recurring Fees will be charged to the credit card or bank account that you authorize for your account. It is your responsibility to keep your authorized credit card or bank account valid and up to date at all times. We may terminate or block access to your account if your credit card becomes expired or otherwise invalid or your bank account has insufficient funds at the time any Fees become due.
  • In the case of purchases by credit card, you authorize us to charge the credit card you provide for the relevant purchased Services including for automatic subscription renewals if applicable and if the most recent subscription term was purchased using a credit card. If you wish to use a different credit card or if there is a change in the credit card information or expiration date. If your credit card reaches its expiration date, your continued use of purchased Services after the expiration date constitutes your authorization for us to continue billing that credit card for new purchases, and you remain responsible for any uncollected amounts. It is your responsibility to keep your contact information and payment information up to date.
  • WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY UNUSED SERVICES.

6. PAYMENT PROCESSING

  • Service Provider Terms: By choosing to make a payment via RBC Interac E-Transfer or PayPal, you agree to comply with the terms and conditions of the respective service providers. Please review the terms of use for RBC Interac E-Transfer here and for PayPal here.
  • Transaction Fees: Any transaction fees or service charges imposed by RBC Interac E-Transfer will be paid by SpacesShared. Any transaction fees or services charges imposed by PayPal are the responsibility of the user. These fees by PayPal are subject to change as per the service provider's policies.
  • Payment Confirmation: Payments will be considered complete only when we receive confirmation from the service provider that the transaction has been successfully processed. Any delays or issues in payment processing should be directed to the respective service provider.

By using our platform to make a payment, you acknowledge and agree to these terms and the service-specific terms provided by RBC Interac E-Transfer and PayPal.

7. TERMINATION

  • You may cancel and terminate your Account at any time in accordance with the terms and policies posted on the Website. We may terminate your Account at any time for your failure to comply with these Terms of Use or other polices of the Website, your failure to pay any amounts owing to us or other users of the Website, your failure to meet your commitments and contractual obligations to other users of the Website .
  • If any amount owing by you is not paid in a timely manner, or if you breach this Agreement in a material respect, we have the right on five (5) business days notice to you to suspend access to your Account if the issue is not rectified to our satisfaction within the five day period. If following suspension of your Account the issue is not rectified to our satisfaction within the following twenty (20) business days, we have the right to terminate your Account.
  • You may ask us to terminate your Account, by email to INSERT. If your Account has only free Services, such termination will be effective immediately. If your Account also has purchased Services, such termination will be effective at the end of your current annual subscription period or an earlier date specified in your email.
  • If your Account is terminated, any unused prepaid Services and any Account credits will be forfeited without any refund. Termination of your Account does not relieve you of your obligations under this Agreement.
  • Sections 4, 5 d),7, 8, 10, 13, 14, 17, survive the expiry or termination of this agreement.

8. LIMITATION OF LIABILITY

Except in a case where we are in violation of these Terms of Use, we will not be held liable for, and you hereby fully waive the right to claim for, any loss, injury, claim, liability or damages of any kind resulting in any way from your use of the Website.

Your use of the Website is at your sole risk. The Website is provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory. We do not warrant that your use of the Website will be uninterrupted, secure or error-free. In no event will we have any liability to you or any third party for any lost profits or revenues or for any indirect, special, incidental, consequential, or punitive damages however caused, whether in contract, tort, or otherwise, and whether or not you or the third party have been advised of the possibility of such damages. In the event the foregoing paragraph, or any part thereof, is void under applicable law, this paragraph, or such part thereof, shall be inapplicable.

9. INDEMNIFICATION

You agree to indemnify and hold harmless us , including our officers, directors, shareholders, employees and agents, from and against any and all claims and expenses, including legal fees and disbursements, which are made against us and arise out of your use of the Website, including but not limited to your violation of any term of these Terms of Use or any other policy posted on the Website.

10. SECURITY BREACHES

In order to protect your security, it is your sole responsibility to ensure that all usernames and passwords used to access the Website are kept secure and confidential.

You must immediately notify us of any unauthorized use of your account, including the unauthorized use of your password, or any other breach of security.

We will investigate any breach of security on the Website that we determine in our sole discretion to be serious in nature, but we will not be held responsible or liable in any manner for breaches of security or any unauthorized access to your account however arising.

11. WARRANTIES AND REPRESENTATIONS

We hereby disclaim all warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties as to merchantability or fitness for a particular purpose as they relate to the Website.

12. COMPLIANCE WITH LAWS

You represent and warrant that:

  • You have the authority to bind yourself to these Terms of Use;
  • Your use of the Website will be solely for purposes that are permitted by these Terms of Use;
  • Your use of the Website will not infringe or misappropriate the confidentiality or intellectual property rights of any User or third party; and
  • Your use of the Website will comply with all local, provincial and federal laws, rules and regulations, and with all policies posted on the Website. You must only use the Website for your own lawful purposes, in accordance with these Terms of Use and any notice, policy or condition posted on the Website. You may use the Website on behalf of others or in order to provide services to others but if you do so you must ensure that you are authorized to do so and that all persons for whom or to whom services are provided comply with and accept all these Terms of Use.

13. AGE RESTRICTIONS

Users Must be Over the Age of 18. You represent and confirm that you are over the age of 18. We do not target, market, or promote the Website to those under 18. We do not permit any User under the age of 18 to use the Website.

14. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms of Use and any access to or use of the Website shall be governed by, and construed in accordance with, the laws in force in the Province of Ontario. If any claim, dispute or controversy occurs between us and you relating to the interpretation or implementation of any of the provisions of these Terms of Use, such dispute shall be resolved by private, confidential and binding arbitration. Such arbitration shall be conducted by a single arbitrator. The arbitrator shall be appointed by agreement of the parties or, in the absence of an agreement, such arbitrator shall be appointed by a judge upon the application of either your or us. Arbitration shall be held in the Province of Ontario, unless otherwise agreed by the parties. The arbitration procedure to be followed shall be agreed by the parties or, in absence of an agreement, determined by the arbitrator. The arbitration shall proceed in accordance with the provisions of the Arbitration Act, 1991, SO 1991, c 17. Subject to any right of appeal, the decision arrived at by the arbitrator shall be final and binding. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.

15. WAIVER OF CLASS ACTION

By using the Website, you agree to resolve any claim or dispute arising between you and us on an individual basis, rather than addressing such claim or dispute as part of a group or class. You hereby waive any right you may have to commence or participate in any class action lawsuit commenced against us or our affiliates, officers, directors, shareholders, employees and agents, related to any claim, dispute or controversy arising from your use of the Website. Where applicable, you hereby agree to opt out of any class proceeding against us otherwise commenced.

The above waiver shall not apply to claims or disputes arising under consumer protection legislation or any other claim or dispute where a waiver of class action lawsuits is unenforceable at law.

16. USERS MUST ABIDE BY SPACESSHARED POLICIES

You must comply with the following rules when you use the Website:

  • All information that you provide must be truthful. You must not make any misrepresentation in information you provide, either directly or by omission.
  • You must not impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Use caution and common sense when using the Website, when deciding to connect with others, what to share, and when reviewing and acting on information that other Website users send you.
  • Be aware that other users of the Website may not be who they say they are, may provide false information or may be seeking to connect with you or to obtain information for unauthorized, dangerous or fraudulent purposes.
  • You must respect the privacy and personal rights of other users.
  • You must not use the Website to market or sell any products or services. You must not use the Website for any solicitations, advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or multi-level marketing schemes.
  • In your communications through the Website you must comply with relevant laws pertaining to electronic communications.
  • You must own or have the right to use Your Content. You will not share any content through the Website that you do not have the right to share. You will not use the Website to deal with content in a way that violates any laws or third parties' rights.
  • You must not collect other user’s Content, or otherwise access our Website, using automated means (such as spiders, scrapers, crawlers or bots).
  • You must not use any information or content that you obtain from other Website users in a manner that contravenes their privacy, intellectual property, confidentiality or other rights. You must use such information or content only for the purposes for which it was provided to you.
  • Information, content and/or communications that are defamatory, obscene, pornographic, racist, harassing, hateful, threatening, abusive or illegal are forbidden.
  • You must not use our Website to do anything unlawful, misleading, malicious or discriminatory.
  • You must not use the Website to propagate viruses, malware or other harmful or disruptive codes.
  • You must not breach or attempt to breach or violate security measures taken to protect the integrity of our Website.
  • The contents of our Website are protected by copyright and other intellectual property laws. You must not copy, reproduce, distribute, publish, transmit, sell, modify, create derivative works or in any way exploit the Website except as set out herein.
  • You must not access or use our Website to make competitive assessments, gather information about the operation of our Website or our business, reverse engineer any functionality, monitor our Website’s performance or activity, provide information to any of our competitors or for any other benchmarking or competitive purposes. You must not disclose any of the contents of our site, other than Your Content, to any of our competitors. You must not copy any features or aspects of our Website for use in any business.
  • We may restrict or limit your access to the Services and by extension the Website, if we determine that your activity is inconsistent with appropriate use of the Services or Website.
  • If you become aware of another user who you believe is contravening the rules or behaving inappropriately, please contact us and tell us about it at customersuccess@spacesshared.ca

17. No Monitoring of Content or Activity

  • We do not monitor or take responsibility for verifying the identity of any user of the Website.
  • Information, content and communications are solely the responsibility of the user who provides them. We do not monitor or take responsibility for verifying:
    • the authenticity, reliability or validity of information or content included in user profiles; or
    • the authenticity, reliability or validity of any information, content or communication that you receive from other users of the Website.
  • We have no involvement in any user’s decision to become connected with another user of the Website, or in any subsequent interactions between them. We have no responsibility for any consequences of or following from any user decision, communication or other interaction.
  • We may choose to investigate if we suspect that a user may be violating our rules, but we have no obligation to do so. If we find any information, content or communications that violates our rules, we may remove it, but we have no obligation to do so. We reserve the right to monitor any information or content provided by you or communications by you to other users if we suspect that you may be breaching any of your obligations with respect to use of the Website.

18. Your Feedback and Ideas

We welcome your feedback on the Website; however, we will not compensate you for any ideas that you submit to us for changes or improvements to our Website, and you grant us a perpetual, unrestricted, royalty free license to use any ideas that you submit to us, in whole or in part, in any way we choose. For clarity, this includes any ideas submitted to us by anyone using the Website through your Account.

19. Electronic Communications

You agree to the use of electronic communications for entering into this Agreement with us, for ordering chargeable Services if applicable, for creating other records and for us to deliver notices and other communications to you. Notices will be sent to the email address for your Account as stated in your Account details on the Website or if none is stated, to the last email address we have for you in our records.

We may contact you by email or otherwise for administrative and transactional purposes and to promote our Services. You may opt out of receiving future general promotional emails from us by using the link provided in any promotional emails that we send to you. You may not opt out of administrative or transaction-related emails, which are not promotional in nature.

20. GENERAL TERMS

a. AMENDING THESE TERMS OF USE
These Terms of Use may be updated and amended from time to time. We reserve the right to change these Terms of Use at any time, and any amended Terms of Use are effective upon posting to the Website. We will make efforts to communicate any changes to these Terms of Use we deem material, in our sole discretion, via email or notifications on the Website. Your continued use of the Website will be deemed to be immediate and unconditional acceptance of any amended Terms of Use, whether or not we deemed the amendments to be material.

b. ASSIGNMENT
We may assign or delegate these Terms of Use, in whole or in part, to any person or entity at any time with or without your consent and without prior notice to you. Users may not assign or delegate any rights or obligations under these Terms of Use, without our prior written consent, and any unauthorized assignment and delegation is void.

c. NO WAIVER
No waiver of a provision, right or remedy of this Agreement shall operate as a waiver of any other provision, right or remedy or the same provision, right or remedy on a future occasion.

d. NO AGENCY
The parties to these Terms of Use are independent contractors and are not partners or agents. We have no fiduciary obligations or professional obligations whatsoever to you arising from these Terms of Use or your use of the Website.

e. SEVERABILITY
In the event that any provision or part of this Agreement is found to be void or invalid by a court of law, the remaining provisions, or parts thereof, shall be and remain in full force and effect.

f. ENTIRE AGREEMENT
These Terms of Use, in conjunction with all policies and guidelines available on the Website (including but not limited to any Privacy Policy), incorporated by reference, constitute the entire agreement between you and us and supersede all prior communications, agreements and understandings, written or oral, with respect to the subject matter of these Terms of Use.

21. QUESTIONS ON THESE TERMS OF USE

We welcome you to contact us with any questions on these Terms of Use. You can send your questions regarding these Terms of Use to the following email address: customersuccess@spacesshared.ca

22. CONFIRMATION OF AGREEMENT TO TERMS OF USE

BY PROCEEDING TO USE THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS OF USE AND ANY POLICIES AND NOTICES POSTED ON THE WEBSITE.