This error is caused by a security feature that is used to prevent automated bots from accessing SpacesShared. It helps ensure that users interacting with our site are human, protecting against spam and abuse.
You may receive a message saying "The anti spam filter is not working. Please contact us to report the issue."
Steps to Resolve this Error
Try the steps below to help troubleshoot and resolve this issue:
- Use SpacesShared from a supported browser: Google Chrome, Apple Safari, or Microsoft Edge.
- Are Google Services blocked in your country? SpacesShared uses Google Webservices for this security feature. If you're in a country that blocks Google Services (e.g. China), you'll need a VPN.
- Refresh the Page.
- Clear Browser Cache and Cookies in your browser's settings.
- Disable Browser Extensions — especially privacy and security ones — temporarily to test.
- Update Your Browser to the latest version.
- Try a Different Browser to determine if the issue is browser-specific.
- Use a Different Device if switching browsers doesn't work.
- Check Your Network — restart your router or try a different network.
- Contact the Customer Success team if none of the above resolves the issue. Provide a screenshot of the error and the steps you've tried.
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