Contacting a host

How guests reach out to a host for the first time — prerequisites and the message flow.

Guests can contact hosts that they are interested in homesharing with. For a guest to contact a host, they need to be logged in and have finished filling out their profile information completely, completed their personal Identity Check, mobile number verification and email verification.

Only guests can initiate a conversation with the host. Hosts cannot directly contact guests.

To send a message to a host

  1. Go to https://www.spacesshared.ca.
  2. Log in to your account.
  3. Click on Browse Rooms.
  4. Click on the bedroom you are interested in and navigate to the host details on that page.
  5. Click on Contact Host. If you have satisfied all the conditions to contact the host, you will get a message popup in which you can type the message you would like to send the host and click Send.

This will send an in-application message to the host and will also send the host an email with the subject "New Message from Potential Renter".

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